Delete your account

If you're done with Trackli, you can delete your account yourself from Settings. It removes your sign-in and everything in your account, straight away.

Before you start

  • Export anything you want to keep. Deleting can't be undone. See Export your tasks.
  • Check your team projects. Team projects you created aren't deleted. They're handed to someone else in the team (see below), so your teammates keep their work.

Delete your account

Settings, Account, with Delete Account

  1. Open your account menu, choose Settings, then Account.
  2. Under Danger Zone, next to Delete Account, press Delete.
  3. Type DELETE in capitals to confirm.
  4. Press Delete Everything.

Trackli deletes your account and signs you out.

What gets deleted

  • Your sign-in, profile and settings
  • Your projects and tasks, with their notes, subtasks, reminders and attachments
  • Your connections to Jira, your calendars, Claude and your other tools, so Trackli can't use them any more
  • Your email-to-task address and anything waiting in your inbox

What happens to shared work

  • Team projects you created go to another admin of that team, or to the longest-serving member if there isn't one (they become an admin).
  • Teams you created stay, with that person in charge.
  • Tasks you added to someone else's shared project stay in that project and now belong to its owner. Tasks that were assigned to you become unassigned.
  • Comments you left on shared tasks stay. The activity entries for changes you made (ex: moving a task to Done) are removed.

Tips

  • If you only want a fresh start, you don't need to delete your account. Archive or delete the tasks and projects you don't need instead.
  • Deleting removes Trackli's copy of your connections. To tidy up the other side too, remove Trackli from your Google, Microsoft or Atlassian account's connected apps.
  • If something goes wrong, get in touch from the Support page and we'll finish it for you.

Still stuck? Contact us