Get help and contact support

Find an answer

• Search this help centre. Every feature, setting and integration has a guide.
• Ask Spark. Spark answers questions about how Trackli works and links you to the right guide. Try How do I connect Jira?
• Something not working? Start with Troubleshooting.

Contact the Trackli team

Use the form on the support page to ask a question, report a bug or suggest an idea. You don't need to be signed in.

Prefer email? Write to support@gettrackli.com.

We reply within 24 to 48 hours.

When you report a problem

It helps to tell us:

• what you were doing and what you expected to happen
• whether it's in your browser, on your phone or in the desktop app
• a screenshot, if you can